Warranty & Support
Comprehensive protection and dedicated assistance for your AC systems in Dubai
Our Warranty Coverage
We stand behind our work with industry-leading warranty protection
Repair Warranty
All AC repairs come with a 90-day parts and labor warranty, covering any issues arising from our service work. This includes replacement of any defective parts we installed.
- Full coverage for workmanship
- Genuine manufacturer parts
- Priority scheduling for warranty claims
Extended Warranty
Upgrade to our 2-year extended warranty for complete peace of mind. This comprehensive coverage includes annual maintenance and priority service.
- 24-month full system protection
- Includes 2 preventive maintenance visits
- 15% discount on any additional repairs
Warranty Terms & Conditions
Coverage Period
Standard warranty begins from service completion date. Extended warranties require registration within 7 days of service.
What's Covered
All parts replaced during repair and labor associated with warranty claims. Does not cover new unrelated issues.
Requirements
Valid service receipt required. System must not have been tampered with by unauthorized personnel.
Limitations
Does not cover damage from power surges, natural disasters, or improper use. Normal wear and tear excluded.
Customer Support
Our dedicated support team is available to assist with any warranty claims or technical questions about your AC system.
Warranty Claims
For warranty service requests, please have your original service receipt ready. Our team will verify coverage and schedule a technician visit.
Note: There is no charge for warranty repairs if the issue is covered under your plan.
Technical Support
Our HVAC experts can provide troubleshooting assistance over the phone for common issues. Many problems can be resolved without a service visit.
Tip: Check your circuit breaker and filters before calling for service.
Need Immediate Assistance?
Contact our support team through any of these channels
24/7 Chat Support
Quick response guaranteed
support@acspecialitydubai.com
Response within 4 hours